Frequently asked questions

Delivery is automatic. The moment your crypto payment receives its first blockchain confirmation, our system emails your code (or account credentials) and shows them on the thank-you page.

Timing varies by coin — SOL and BNB usually land in under a minute, LTC and USDT in 1–5 minutes, and BTC can take 10–60 minutes depending on network congestion.

We accept cryptocurrency through NOWPayments. You can pay with Bitcoin, Ethereum, Litecoin, Solana, BNB, USDT, and hundreds of other coins. The checkout page will show you the exact address and amount.

Reach out on Telegram @tripogu with your order reference (found in your confirmation email) and a screenshot of the issue. All capes are verified before listing — if a code is genuinely defective, I'll replace it or refund.

All sales are final once a code has been delivered. If a code was never delivered, or the item was out of stock after your payment, a full refund is processed automatically within 24 hours.

The currency switcher in the top-right of every page shows prices in your preferred fiat currency for reference. All payments are still processed in USD at checkout — your wallet will show the equivalent in your coin at the current rate.

Telegram is the fastest way: @tripogu. I usually reply within a few hours. Include your order reference and a brief description of the issue.

Yes. Every account is delivered with full credentials (email, password, and platform password). As soon as you receive them, change both passwords immediately — this locks the account to you and prevents any recovery attempts from the original email.

Sold-out items are greyed out and can't be purchased. If a rare edge case causes a payment to go through for a sold-out item, you'll receive a full refund and an apology email within 24 hours.

Yes — check oguser.com/trip. If you've had a good experience, please leave a vouch there. It genuinely helps.